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DC delivery

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DC delivery

Post by afroafro on Sun Nov 25, 2012 8:03 pm

So instead of an answer i got a deleted post...

Since the DC delivery its a process you manually do, its obvious that placing the dc in the wrong character and account that was never mentioned in the form was done on purpose, maybe to teach me a lesson? why? i dont know...

There was an excuse of it given to me... "Next time you have to write character's full name, because there are letters that are hidden behind symbols", i have received DC's 3 times before this one from another players (twice by one of them) and i never gave them my character full name, they just typed "Mr·Swag" and the DC were succesfully delivered to my account and character those 3 previous times. So this time i feel this was like an excuse to take 10dc away from me.

Im not reposting about the missing 10dc, because 10 usd is little money, its because i feel this was an abuse and was not a fair move.

Be more player-friendly, next time try not to play around with the time, effort and money of the people who support you

Posts : 43
Points : 43
Join date : 2011-12-24

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Re: DC delivery

Post by Caged on Mon Nov 26, 2012 6:02 am

So they made a mistake then charged you 10 bucks for it?


Posts : 135
Points : 123
Join date : 2012-06-14
Age : 29
Location : Indiana

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Re: DC delivery

Post by Rora on Mon Nov 26, 2012 11:23 am

Caged wrote:So they made a mistake then charged you 10 bucks for it?
Exactly! Total BS in my view..

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Join date : 2011-03-20
Location : Chennai, India

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Re: DC delivery

Post by [GM]Connor on Mon Nov 26, 2012 5:52 pm

Firstly it is the player's fault if they choose a name that is hard to type, even for themselves.

Secondly it is again the player's fault if they fill in a faulty character name in the donation form.
When players fill in a wrong or invalid name, the DC will either be
delivered to someone else's character if a character with the faulty name exists, or else the GMs will have to manually search the database for characters with similar names and find the character to deliver the DC to.

Thirdly 25 out of 35 DCs has been moved from Swag to Mr·SSwag since you mentioned that the DC was needed to obtain a Advanced fairy possession (25 DC). We did so despite the fact that it messes up our donators database, involves manual bank editing and it stands against our policy to not provide support for issues occurring due to player negligence or by faulty information provided to the GM team.

We apologize for breaking our own rules. This will not happen again and we will not provide any support for any further issues that occur due to player negligence.

1x GM Service card (from 10 DC) has just been taken from character Swag's bank for this service, which we will never provide again. Thanking you again for your kind words of support and admiration for transferring your credits to another character against the rules.
GM Connor
EO GM team

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Re: DC delivery

Post by WhiteDeathJr^^ on Mon Nov 26, 2012 7:18 pm

LOL isnt adv poss 35dc now?


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Points : 305
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Re: DC delivery

Post by BowMan1 on Mon Nov 26, 2012 11:25 pm

Isnt it possible to mail the character, when theres such a problem? and DC can late 2-3 days. Its better than this. Cause some players are hardly mall for godess rings and ajr/adv poss. You cant just take away these DCs.. I mean sending a mail will be a lot better for everyone. Plz consider it. And i think Swags main problem is that 3 times again (as he says) other ppl transferred DC to him and he has no prob. Why now?

Posts : 183
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Re: DC delivery

Post by afroafro on Tue Nov 27, 2012 3:35 am

Thanks for taking the time to fully answer my post/complaint, that's what i was looking for instead of a deleted post.

Thanks again for the special treatment that was given to me by moving the DC from a character to another despite the fact there was no "GM Service Card" in none of my characters, it even took you to break your own rules, i really appreciate it.

Now after a clear answer like this, you can be sure that these kind of mistakes wont happen again.

Advanced Fairy Possesion price is 35 DC, unless it had a price cut on the most recent update or is having one soon.

Thanks again for looking forward on this.

Posts : 43
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Join date : 2011-12-24

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Re: DC delivery

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