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The DC problem
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piVi
gobstopper
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The DC problem
by gobstopper Mon Feb 21, 2011 7:16 pm
It would seem that the server is having a DC problem.
I see in world chat a lot people begging for their DC's.
I would first contact support on the website, and ask what account the DC were being deposited into. I have found that people had multiple accounts and the e-mail they used when buying the DC is what account its deposited into.
Plus remember the time difference, and allow time for the transaction to process.
I see in world chat a lot people begging for their DC's.
I would first contact support on the website, and ask what account the DC were being deposited into. I have found that people had multiple accounts and the e-mail they used when buying the DC is what account its deposited into.
Plus remember the time difference, and allow time for the transaction to process.
gobstopper- Posts : 5
Points : 11
Join date : 2011-02-21
Re: The DC problem
by piVi Mon Feb 21, 2011 8:20 pm
Well true is you need contact website so GM come game and give you. Gm will never pm you in game as they say cause there is lot "newbies" which don't know how to fuse,etc so they ask GM stupid questions. Also problem is what GM is never on line on web site so you never can get your DC's. They said they will make some new system for giving dc, and I hope they will do it soon, cut I don't to wait for my next 250 DC like a week -.-
So best solution is spam world chat and hope GM will pm you one day.
So best solution is spam world chat and hope GM will pm you one day.
piVi- Active Player
- Posts : 60
Points : 53
Join date : 2010-11-10
Age : 33
Location : Croatia
Re: The DC problem
by Mint Wed Feb 23, 2011 7:00 am
A new system? Good! i hope it comes soon. Coz its hard to collect our DC due to time zones
Mint- BSO Fan
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Join date : 2011-01-07
Location : Here
Re: The DC problem
by [GM]Connor Wed Feb 23, 2011 9:00 pm
Well 70% of the time people who spam about Dc are lying about fake donations with fake transaction\order ids x.x
The other 20% has issues with Onebip where their phone companies refund the money after they donate so they dont get the dc cause they were refunded automatic.
The other 10% just need to contact support@brightsunonline.com
The other 20% has issues with Onebip where their phone companies refund the money after they donate so they dont get the dc cause they were refunded automatic.
The other 10% just need to contact support@brightsunonline.com
![[GM]Connor](https://2img.net/u/3015/28/93/24/avatars/1-6.png)
[GM]Connor- ~GM~
- Posts : 2633
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Re: The DC problem
by [GM]Connor Wed Feb 23, 2011 9:02 pm
Pivi spamming will never get you a gm to pm you
We often have world\trade chats turned off due to spam while we work.
So to contact a gm always mail
support@brightsunonline.com
We often have world\trade chats turned off due to spam while we work.
So to contact a gm always mail
support@brightsunonline.com
[GM]Connor- ~GM~
- Posts : 2633
Points : 3186
Join date : 2010-07-27 -
piVi- Active Player
- Posts : 60
Points : 53
Join date : 2010-11-10
Age : 33
Location : Croatia
Re: The DC problem
by lumabiro Thu Feb 24, 2011 12:44 am
haha GM this guys have lot of days waiting for you, so i think that he may get it.
SANDERS here!!!!!!
SANDERS here!!!!!!
lumabiro- BSO Fan
- Posts : 102
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Join date : 2011-01-10
Age : 29
Location : Domincian Republic
Re: The DC problem
by Venluckey Fri Feb 25, 2011 2:56 am
People still don't seem to know to E-mail the GM's to get DC. I told Like 5 people support@brightsunonline.com.
Venluckey- Active Player
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Join date : 2010-08-11
Age : 42
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